Wednesday, August 22, 2007

Excellent Y! Support

The closure Y! photo's was indeed a bad news. I was totally in love with their interface and obviously unlimited storage:P The day the news came in, I decided to move my photos ( > 2 GB ) quickly ( read: bad judgment ) to flickr. The decision was pretty much based on Flickr's brand name over other options. After the image transfer, I realized that I would have been better off using either Shutterfly/SnapFish service which offers unlimited storage.

But as expected, after doing the photo transfer to Flickr, my Y! photo account got locked. ( It was mentioned in their FAQ that the transfer is a one time only operation). I shot a mail to Y! support ( with the least expectation ) on whether it is possible for them to reactivate my Y! account so that I could migrate to another photo service.

I received a mail from their support within 2 days and was a positive reply :)

Hello,

Thank you for writing to Yahoo! Photos.

Thank you for contacting us regarding your attempted move of your Yahoo! Photos to another service. We are very sorry to hear that you are having problems moving to the affiliate of your choice.

We have released your Yahoo! Photos account so that you can attempt the move again. If you are having continuing problems moving to the same affiliate, you may want to try moving to a different affiliate or simply downloading your images to your computer yourself and then manually uploading them to the affiliate of your choice.

If you have any additional questions or concerns please let us know as soon as possible as we'd be more than happy to help!

- http://help.yahoo.com/l/us/yahoo/photos/

We appreciate your time in writing to us -- your input helps us to identify ways to help make this the easiest and most hassle-free way to transition all of your favorite photos to one of these great services above!

Thank you again for contacting Yahoo! Photos.

Regards,

Jamie Lynn

Yahoo! Photos Customer Care



This kind of support is truly amazing and very much appreciated!

PS: I moved my photos to ShutterFly. My new preference is Google Photos but sadly they don't provide "free" unlimited storage :(

2 comments:

Puthali said...

hmm...well i have photobucket account , but i dont think it offers unlimited free storage, i kinda rem it as 1G, almost similar to picasa web....which is what i have taken to using a lot...but flickr is still da best Web 2.0 site out there 'n if you are serious abt photography, then thats the one.... 'n shutterfly havent tried so donno...

Rakesh Rajan said...

Puthali,

Yeah, my bad for photobucket! I actually wanted to mention SnapFish which too had unlimited storage.

Flick is not for me as it has a limit ( I have 2-4Gb online photos ). Neways I am working on a nice idea for a different representation of photos online!